Register a product

The registration process

• Step 1 — Check that you need to register

  1.1. Check if your product is regulated

  If your product is listed, review the associated information and the relevant Greenhouse and Energy Minimum Standards (GEMS) Determination to understand the requirements.

  If your product is not listed, no energy efficiency regulations apply.

  You must still check if mandatory safety standards and Water Efficiency Labelling and Standards (WELS) apply to your product.

  1.2. Check if your model is registered

  Once you establish your product is regulated, you need to check if the model is registered. This may be individually or as part of a family of models.

  Search the Energy Rating Registration Database to see if there is an existing Australian registration for the model.

  TIPS Search for your model and then find the Registration Number. Australian registrations are identifiable as ‘AXX0000’, XX represents the product code and 0000 represents the application number. New Zealand registrations are ‘ZXX0000’. Only one registration can exist for a model or family of models at a time in Australia. Registration periods are typically 5 years.

  If the model is not registered, register it in Australia before you supply it.

  However, if you use the Trans-Tasman Mutual Recognition Agreement to supply it in Australia, the model or family of models must be registered in New Zealand, and the product must be manufactured in or imported through a New Zealand jurisdiction. This means, registration under the Greenhouse and Energy Minimum Standards Act 2012 is not required before supplying the model or family of models.

  1.3. Confirm there are no exclusions for your product

  Some products are excluded from regulation. Check the relevant determination to see if your product is excluded – if it is, no energy efficiency regulations apply.

• Step 2 — Test your product

  2.1. Review the test method and performance standards for your product

  The testing requirements and Minimum Energy Performance Standards are set out in the relevant determination. See Regulated products for more information.

  2.2. Confirm if testing has been completed

  Contact the manufacturer to:

  • determine if the model has been tested and meets product requirements
  • obtain test reports and check that the results meet the Minimum Energy Performance Standards for that product.

  2.3. Conduct testing if required

  If no testing has been completed or the results do not meet the requirements, you need to obtain test results (via your own testing or engaging a testing laboratory).

  You can test products in Australian or international laboratories, including in-house laboratories maintained by the manufacturer.

  Models must be tested against the applicable:

  • Australian Standard
  • Australian/New Zealand Standard
  • international standards and requirements.

  After testing you will receive a report that you can use to support your application. The report should provide energy efficiency information for your model’s star rating and Minimum Energy Performance Standards.

• Step 3 — Apply for registration

  3.1. Check registration fees

  You are required to pay a registration fee in Australia, to cover the costs of processing registrations and monitoring compliance.

  3.2. Log in to the Energy Rating Product Registration System

  Once you have checked what fees apply, log in as an existing user or set up a new user account via the registration system.

  3.3. Create an ‘Applicant’ account or join an existing one

  If you have not supplied products in Australia before, you need to create a new applicant account for your organisation in the Energy Rating Product Registration System.

  If you have supplied products before, you should have an existing applicant account. Contact the Authorising Officer of the applicant account and request access as an Authorised Representative to register new products. 

  See the help pages on Manage Your Applicant Authorising Officers for more information.

  3.4. Submit an application

  1. Create an application for your product.
  2. Select whether you want to register in Australia or New Zealand.
  3. Enter the required information (including your test results).
  4. Pay the required fee.
  5. Submit your application.

  If more information is needed, your application will be returned to you for amendment.

  See the Energy Rating Product Registration System help guide for detailed instructions.

• Step 4 — Receive confirmation

  4.1. Processing time

  We aim to process applications within 14 days, excluding requests for information.

  4.2. Application approved

  Once your application has been approved, you will receive confirmation via email including a registration number and an approval certificate (for Australian registrants only).

  Make sure you comply with any labelling requirements, as applicable before supplying the new product.

• Step 5 — Application expiry date

  To continue to supply your product, model, or family of models your registration must remain current – most are for 5 years.

  You can apply to update a registration within 6 months of its expiry date (generally this will be after 4-and-a-half-years).

  Apply by starting at Step 1.